Employee Recognition

Photo of Derek Faulkner
Front Office Employee of the Quarter
Derek Faulkner

Derek Faulkner was working at our Seattle Fairview branch when he received not one, but two nominations in one month from members who he went above and beyond to serve. One member was even thinking about switching financial institutions and Derek saved the day.

He has since transferred to our Member Loan Center where he continues to give our members the kind of service that earned him Employee of the Quarter. Thank you, Derek!

Photo of Jamie Raines
Back Office Employee of the Quarter
Jamie Raines

Jamie works in our Lending Administration Department and was nominated by a fellow employee for kicking member service up a notch. A long-time member had taken advantage of a loan rebate offer the credit union was running and didn't receive the rebate. It turns out there had been a miscommunication with the member, but Jamie did some quick footwork and found out which rebate our member qualified for and promptly deposited the funds into the account. 

"The members were extremely grateful," the nomination reads. "Great job! Thank you for putting members first, Jamie!"  

We couldn't have said it better ourselves.

Want to Give Us a Shout-Out?

Did one of our employees go the extra mile for you? Our Employee of the Quarter program is a great way to give that staff member a shout-out and we'd love to hear about it. Each quarter, one employee is selected from front office nominations (e.g., tellers, Contact Center, Member Consultants, Home Loan Consultants, etc.) and one from back office nominations (e.g., Mortgage Servicing, Member Loan Center, Member Solutions, etc.). Nominations are reviewed by a committee of WSECU board members, employees and managers.

Our Employee of the Quarter winners are also eligible for Employee of the Year, which is awarded at our annual All-Star Day employee event.