Employee Recognition

Photo of Luis  Bonnin
Front Office Employee of the Quarter
Luis Bonnin

From helping a brand new member set up his accounts and load WSECU's Mobile Banking app to his phone to helping an existing member "clean up my credit for a better future," Martin Way Branch Member Consultant Luis Bonnin definitely knows how to go the extra mile. He received a whopping six nominations and earned himself the Employee of the Quarter nod.

 Here are a few comments from nominating members:    

"I hope and pray you realize how awesome Luis is to this company." ~Kerry P.  

"Job well done Luis and I'm a satisfied new customer." ~Montez W.  

"He is a shining example of the kind of employee any business would want." ~Kimberly Strohl  

We agree. And we're glad he chose WSECU.

Photo of Travis Pate
Back Office Employee of the Quarter
Travis Pate

Travis is an Information Technology Specialist II - and a whiz at finding solutions. He received not just one, but four nominations for his service par excellence. In one nomination, he was described as "the ultimate solution finder. No matter what issue, question or concern I take him, he answers with a terrific attitude, magnificent collaboration, and ultimately finds a workable solution that's better than I imagined. Additionally, his follow-up is off-the-charts impressive."

When asked by one nominee if he was tired of her and all her problems, his response was, "I absolutely love what I do, so to me, they are not problems."  

Another staff member described Travis as "...a hero. Every day, every time we call, every little thing we throw his way...his response is the same. It's amazing service – every single time."  

These are perfect examples of how Travis lives and breathes the WSECU brand every day...and delivers it all with a calm demeanor that would soothe the most savage of beasts. 

Want to Give Us a Shout-Out?

Did one of our employees go the extra mile for you? Our Employee of the Quarter program is a great way to give that staff member a shout-out and we'd love to hear about it. Each quarter, one employee is selected from front office nominations (e.g., tellers, Contact Center, Member Consultants, Home Loan Consultants, etc.) and one from back office nominations (e.g., Mortgage Servicing, Member Loan Center, Member Solutions, etc.). Nominations are reviewed by a committee of WSECU board members, employees and managers.

Our Employee of the Quarter winners are also eligible for Employee of the Year, which is awarded at our annual All-Star Day employee event.