2016 Annual & Community Report

2016 in Review: A Joint Message from Your Board Chair and CEO

Banking Your Way...and More

You want your banking experience to be convenient. Low effort. Even enjoyable. Who wouldn’t? We continually take steps to make your experience with us everything you want and need. We also throw in some added member benefits. Here’s what we were able to do in 2016.

TELL ME MORE

Giving Tuesday

We took this great grassroots philanthropic movement to our members, handing out $100 bills to them at our branches and asking them to "Do Good" with the money. Sharing on social media was also encouraged. It was an amazing experience for everyone involved.

Bar chart comparing WSECU’s year over year giving

Bar chart comparing WSECU’s year over year giving. Our annual goal is to give 4% of our net income back to our communities. In 2016 we gave 3.47%; in 2015 we gave 3.07%; in 2014 we gave 1.87%

Supporting Our Communities

In 2016 we invested our highest amount yet of financial support for non-profits and other partners doing important work. In addition to financial contributions, we look for ways to deepen our partnerships through employee volunteering, offering financial education classes and donating surplus technology equipment.

Meet Our Partners

2016 WSECU Fun Facts

20 branches statewide and the Shared Branching network offering 5,000 additional locations.

Our Contact Center representatives were busy serving you.

Welcome to those who joined us in 2016.

Think of all the paper we're saving.

There's a lot of smiling faces across the state waiting to see you.

Members took advantage of having extra cash with our Skip-A-Pay program.

We expanded the team to assure you get consistently great service.

In support of YWCA of Olympia’s “The Other Bank.”

3,786 posts

Our branches shared many moments with you on Instagram.

69 percent mortgage loan growth

Higher demand and two new mortgage offerings were great contributors.

7.11 million online and mobile transactions

Our branches have great back-up.

60.7 million in consumer loan refinances

We helped members save money while boosting net income. Win-win!

We Love Our Employees – and They Love Us

  • 74% say we're great. 23% say we're good.
  • Employees invested 3,132 hours in volunteer time.
  • 40% of the 187 open positions were filled internally.

Top five favorite things about working for WSECU:
  • Co-workers
  • Teamwork
  • Compensation
  • Benefits
  • Members

Photo collage of WSECU employees in the shape of a pie chart representing the 79% employee volunteerism participation in 2016.

2016 Financial Report

If you have any questions about your credit union’s performance, we’d be happy to talk with you.

View Financials

Download the full 2016 Annual & Community Report

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