Dormant and Escheated Accounts FAQ
When does an account become dormant?

An account becomes dormant after one year without any activity.

If your account reaches dormancy, we'll contact you by mail to let you know its status and share your options for reactivating your account.

What should I do if I receive notice my account is dormant?

You can perform a transaction, give us a call at 800.562.0999, visit your nearest branch or return our correspondence about your account's dormancy with your chosen course of action.

What does it mean for an account to be escheated?

After a three-year period of no activity, the State of Washington considers funds in the account to be unclaimed.

Annually, all Washington-based financial institutions are required to turn over unclaimed property to the Washington State Department of Revenue. The accounts with the unclaimed funds are closed out, and the funds are sent to the Washington State Department of Revenue until they are claimed by the owner.

How can I claim my funds if my account has been escheated?

You can visit, or call the Department of Revenue at 800.435.2429. If your account balance was under $25 when it was escheated, you will need to call rather than using the web page.

If you are unsure whether your account has been escheated, come in to your nearest branch or give us a call at 800.562.0999. We'll help you look into it and can reactivate your account if it has not been escheated.