Placing Stop Payments on Checks and Transactions
Stop payments can be placed on certain types of checks and transactions. Here are some tips for placing or requesting stop payments on your account.
If you need to stop payment on a check or checks for your WSECU checking account, you don't have to call us or come into a branch – you can take care of it easily through Online Banking. Here's how:
- Sign in and click Stop Payment under the Services tab.
- Choose single or multiple for the number of checks.
- Type in the check number or range of check numbers.
- Confirm the stop payment on the following page.
Please note: If the checks have been stolen or used fraudulently, please give us a call at 800.562.0999 or visit your nearest branch and we'll help you with additional steps to protect your account.
We may be able to place a stop payment on a cashier's check if it was lost, stolen or destroyed and it was issued a minimum of 90 days ago. Cashier's checks are considered guaranteed funds and stop payments are considered on a case-by-case basis. We'll need your signature to place a stop payment on a cashier's check. If you are unable to visit a branch, give us a call at 800.562.0999 and we will send you the form by mail or e-mail.
ACH transactions are set up using your account number and WSECU's routing number. You can place a permanent stop payment on these immediately by completing and signing the request form at one of our branches.
If it's easier for you to call, we can place a temporary 14-day stop payment and send you the request form via mail or e-mail. When we receive it from you, we'll make the stop payment permanent.
Debit and Credit Cards
We are not able to place a traditional stop payment on debit or credit card transactions. However, recurring transactions on your debit or credit card can be stopped by changing your card number. Give us a call to have your current card cancelled and a new card mailed to you. Or visit a branch, and you can leave with your new card in hand.
Fees may apply for stop payments – see our Rate and Fee Schedule for details.