Requesting a Replacement Debit, Credit or ATM Card
Whether it's due to daily wear and tear, a misplaced wallet, or circumstances beyond your control, sometimes you need a new card before that expiration date rolls around.
We want to be sure it's quick and easy for you to get a replacement when you need one.
Here are the options we have available:
- Instant issue debit cards: visit one of our branches and request to have a debit card issued on the spot. Your card will be activated, the PIN set and ready to use immediately.
- Credit cards, debit cards and ATM cards by mail: give us a call at 800.562.0999 and we can order an ATM, debit or credit card to be mailed to you. It should arrive within 5-7 business days, and you can activate it and set the PIN with just one quick phone call.
If you're traveling and your card has been lost or stolen, Visa can help with an emergency replacement. Within the United States, call Visa at 800.VISA.911. If you are traveling abroad, visit the Visa® USA website for toll-free contact information by country.
Fees may apply for replacement cards – see our Rate and Fee Schedule for details.