In September 2017, credit reporting agency Equifax announced the discovery of a cybersecurity incident. This involved a data breach of confidential information such as birthdates and Social Security Numbers that potentially impacted 143 million U.S. consumers.
Equifax informed us that no data WSECU provides to them has been impacted or compromised by the cybersecurity attack. However, we still encourage you to see if your information was included in the breach since the credit reporting agencies have relationships with many other institutions and industries including rental housing, cell phone companies, insurance companies and more.
Equifax established a website in September with a simple way to check if your information is part of the breach by entering your name and last six digits of your Social Security Number. The company is offering free enrollment for one year of ID theft and credit monitoring. This service is available to consumers regardless of whether the company thinks your personal information was included in the breach. These kinds of services can provide some support to help monitor your accounts and data, though they do not cover all eventualities. Equifax confirmed that despite earlier reports, you do not waive rights to pursue legal action against the company for this incident by accepting the credit monitoring service.
So, what can you do?
If you haven’t already, use the Equifax site to check if your information was included in the breach and decide if you want to take advantage of the fraud monitoring service after you have reviewed the offer.
Continue to keep a close eye on your accounts and report any unusual account activity to our Contact Center and the other financial institutions you use. The cyber thieves haven’t given up trying to use your data.
Some members may want to consider what's called a credit freeze. Taking this step means that your credit is frozen and lenders are unable to extend an offer of credit without you lifting the freeze with a PIN. This step can be an inconvenience so it's important you fully understand if a credit freeze is right for your situation. Learn more about credit freezes and this particular breach on the Federal Trade Commission's website.
We know it's concerning when these situations arise and we'll provide any updates we receive.
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