Welcome SHCU Members
May 15, 2023 • 17 minute read
WSECU and SHCU, credit unions merging in service to community
We're glad you're here.
Congratulations! You are officially a WSECU member. You can now sign up for Online Banking, visit any WSECU branch, and enjoy all benefits of being a WSECU member.
If you have any questions about your membership, please look through the Frequently Asked Questions below, where you may find the answer you need. If you have further questions, please call us at 800.562.0999 or the State Highway branch directly at 509.248.5522.
We are committed to your financial success, and look forward to serving you!
SHCU credit card payment
Submit online credit card payments at EZ Card.
If you prefer to call to make your payment you're welcome to do so at 800.562.0999, or call the branch directly at 509.248.5522.
Frequently asked questions
For most members, account numbers will not be changing. However, a few account numbers will change due to existing account number conflicts. In those instances, members will be contacted directly.
Information about your accounts will be in your Member Guide arriving in early May. If you do not receive it by May 10, please call us at 800.562.0999.
WSECU structures membership and accounts in a very similar manner to SHCU. You will have a membership account number, like you do with SHCU, and your products will be housed on Share IDs or Loan IDs under that account number.
|Deposit Products||Shares||—||Regular Savings|
|Deposit Products||Sub Share||—||Alternate Savings|
|Deposit Products||Christmas Club||—||Alternate Savings|
|Deposit Products||Traditional IRA||—||IRA Savings|
|Deposit Products||Roth IRA||—||Roth IRA Savings|
|Deposit Products||Roth Conversion IRA||—||Roth IRA Savings|
|Deposit Products||Educational IRA||—||Coverdell ESA|
|Deposit Products||Checking||—||Basic Checking|
|Deposit Products||Certificate||6 month||6 Month Certificate|
|Deposit Products||Certificate||12 month||12 Month Certificate|
|Deposit Products||Certificate||6 Jumbo (over $20,000)||6 Month Certificate|
|Deposit Products||Certificate||Certificate||12 Jumbo (over $20,000)||12 Month Certificate|
|Loan Products||New Vehicle||Year, Make Model|
|Loan Products||Used Vehicle||Year, Make Model|
|Loan Products||Personal||Personal Loan|
|Loan Products||RV||Year, Make Model|
|Loan Products||Motorcycle||Year, Make Model|
|Loan Products||1st Fixed Real Estate||Home Equity|
|Loan Products||2nd Fixed Rate Real Estate||Home Equity|
|Loan Products||HELOC 2nd||Easy Equity Line of Credit|
|Loan Products||HELOC 1st||Easy Equity Line of Credit|
|Loan Products||Share Secured||Share Secured||Share Secured Loan|
No. You'll automatically become a WSECU member and will not need to pay a membership fee.
Your 2023 tax forms will come from WSECU, and they will include account dividend information for the periods of time with WSECU and SHCU.
About my membership
Information about your accounts will be in your Member Guide arriving in early May. If you do not receive it by May 10, please call us at 800.562.0999 or at the State Highway branch directly at 509.248.5522.
Please make sure State Highway has your current mailing address, email address and phone number to ensure you receive your new account information and other important communications.
Branches and ATMs
Yes! The branch will remain open.
You can continue accessing your accounts via all CO-OP ATMs, including all WSECU ATMs. Plus, a new ATM is coming to your branch soon!
Your State Highway accounts will officially move to WSECU on Monday, May 15, 2023. After this date, you will be able to use all WSECU branch locations.
Online and Mobile Banking
Yes. You will need to register for WSECU Online Banking by selecting the “Sign in” button in the upper-right corner of the WSECU homepage, or in the WSECU Mobile App available in the App Store® or Google Play™ store.
You will receive detailed instructions about how to sign up for Online Banking in your Member Guide coming via mail in early May. You will be able to complete registration for Online Banking on or after Monday, May 15, at 7:00 am.
If you do not have a debit card, please call us at 800.562.0999 to get a temporary password to complete your Online Banking registration.
If you need assistance setting up your Online Banking, please call us at 800.562.0999 or the branch directly at 509.248.5522.
You can sign in on our homepage.
The Mobile Banking app is available for Apple devices in the App Store® and for Android devices in Google Play™ store.
You can download the app at any time, but you will not be able to use it until Monday, May 15, after 7:00 am.
You will be able to sign up for e-statements in Online Banking at the time you set up your username and password.
We are currently processing your past State Highway statements from December 2022 onward, and they will be available in WSECU Online Banking after you enroll in e-statements. This is the method for accessing your SHCU transaction history. Your new transaction history starts Monday, May 15, 2023. If you do not want to enroll in e-statements, please call us at 800.562.0999, or the branch directly at 509.248.5522, and a paper copy of your statement will be mailed to you.
No. SHCU alerts will not transfer to WSECU. However, WSECU offers many alerts to choose from. You can set them up in Online Banking once your accounts transfer over.
Yes. You can set up account text alerts within Online and Mobile Banking. Feel free to consult this helpful guide to setting up alerts.
Bill Pay and transfers
No. You will need to set up your payees in WSECU Bill Pay through Online and Mobile Banking. Now would be a great time to identify your current payees and their address information so you can set them up with WSECU.
You can set up Bill Pay any time after your account moves to WSECU on Monday, May 15. Find a helpful guide to setting up your online bill payments on our Bill Pay Resources page.
If you would like assistance, please call us at 800.562.0999 or the branch directly at 509.248.5522.
All types of transfers and payments can be made in Online and Mobile Banking. Just choose the “Transfers & Payments” tab and then select the type of transfer or payment you’d like to make. You can set up transfers on or after Monday, May 15. Learn more at our resource pages for external transfers and PayItNow P2P Transfer.
Yes, but all future payments scheduled to be sent after May 12, 2023, will need to be set up in WSECU Online and Mobile Banking.
Any bills or payees cannot be edited or added to State Highway Online Banking after May 10, 2023. All currently scheduled bill payments on SHCU Bill Pay must have a Send date of May 12, 2023, or before to be paid through the SHCU Bill Pay service.
Bills scheduled to be sent that have a Send date on or before May 12, 2023, will be paid through the SHCU Bill Pay service. Any bill scheduled to be sent with a Send date after May 12, 2023, will need to be canceled and reestablished in the WSECU Bill Pay service through Online or Mobile Banking. This includes any recurring bill payments you may have set up with a payment date that occurs after May 12, 2023.
On Monday, May 15, you will be able to set up your payees and payments in WSECU Online and Mobile Banking.
If payment is electronic, funds will be withdrawn from your account on the Send date at the time the payment is transmitted. Funds must be available before 2:00 pm on the Send date. If payment is by a check mailed to your payee, funds will be deducted once the payee cashes or deposits the check. Please note, funds must be available for the payment to go through.
Your new WSECU debit cards will arrive in early May.
You can activate your WSECU debit card when you receive it. However, you cannot use it before Monday, May 15, at 7:00 am.
Your SHCU debit card(s) will stop working on Monday, May 15.
Yes. For any recurring bill payments or authorized payments to existing merchants on your SHCU debit card, you will need to contact those merchants and provide your new WSECU debit card information.
Go to our resource page for easy instructions on card activation and setting up your PIN.
Once your card is activated, after Monday, May 15, at 7:00 am you can set up your automatic payments with your new information.
Great news! You can start using the mobile wallet feature for your WSECU debit card on your Apple or Android device as of Monday, May 15, at 7:00 am, as soon as your card is activated.
Your SHCU credit card(s) will be transitioning at a later date. We will contact you with more information prior to the transition.
You can continue to access your credit card information using the EZCard website and make payments as you do today. If you prefer to call to make your payment you’re welcome to do so at 800.562.0999, or call the branch directly at 509.248.5522.
Direct deposits to SHCU will automatically transfer to your WSECU account. You may need to provide our routing number to your employer or other vendors. WSECU Routing Number: 325181028
Yes, your payroll distributions set up from payroll deduction funds sent by the State of Washington will be established on your new WSECU account.
As a courtesy, we will provide your first box free of charge; call 800.562.0999 to place your first order. Future check orders can be placed through Online Banking.
Please note: All State Highway checks in circulation at the time of conversion will continue to be processed against your WSECU checking account. We encourage you to order your new WSECU checks at your earliest convenience to minimize potential future issues with checks drawn on the SHCU routing number, which will eventually be retired. It’s best to start using your new WSECU checks as soon as they arrive to ensure seamless check processing on your account.
Yes, your new routing number will be 325181028.
Your Member Guide will include your new membership (account) number. You can also access your checking account number when you sign up for Online Banking. Your checking account requires a 12-digit number for check clearing purposes, which can be found at the bottom of your new WSECU checks. Or feel free to give us a call at 800.562.0999.
WSECU does not offer a dividend-earning checking account. We do offer Cash Back Checking, so you can earn cash back on debit card purchases. Learn more about our Cash Back Checking options.
Your checking account will be set up with standard overdraft protection from your primary savings under the same membership number.
In addition, your WSECU checking account comes with standard Courtesy Pay services for checks, ACH, over the counter, return item and bill pay transactions. You can opt in for Courtesy Pay coverage on ATM and one-time debit card transactions. You can also opt out of Courtesy Pay. Please give us a call at 800.562.0999 or 509.248.5522 if you wish to change your Courtesy Pay options.
Yes. A primary savings account is required with a minimum $5.00 balance.
Yes. You can have funds direct deposited into your WSECU Savings account.
View our current savings rates.
IRAs and Certificates
No. They will both remain the same through the current maturity date. At that time, they will renew into the closest term offered by WSECU at the then-offered dividend rate.
Your 2023 tax form(s) will come from WSECU, and they will include account dividend and/or interest information for the periods of time with WSECU and SHCU.
We have options for making loan payments.