If you need to contact us, this is where you can send us an e-mail, find our routing number and check out our holiday schedule.
How to Update Your Contact Information
It's easy to update your address, e-mail and phone number in Online Banking.
Wire Transfers Sending & Receiving
Visit your nearest branch or give us a call at 800.562.0999 with the wire instructions, and we'll get the information entered to go out with our next batch of wires. Keep in mind we are only able to send domestic wires.
Placing Stop Payments on Checks and Transactions
Stop payments can be placed on certain types of checks and transactions. Here are some tips for placing or requesting stop payments on your account.
How to Activate Your Card and Choose or Change Your PIN
A quick call to the number listed on the sticker on the front of the card (866.861.5416) will activate it and let you select a Personal Identification Number (PIN).
Payment Options for Your WSECU Loans
Learn about the various payment options you have to pay your WSECU loans.
authorization for pre-authorized debits (PDF)
Transfer to Another Institution in Online Banking
Online Banking gives you the ability to transfer funds between your WSECU account and accounts you have with other financial institutions.
Pending Transactions: What They Are and How They Work
Sometimes transactions, especially credit card transactions and signature-based debit transactions, take a couple of days to post to your account. In the meantime, pending transactions help you keep track of outstanding debits to your account.
Keeping Your Information Secure
WSECU invests a great deal to ensure our computer systems, networks and access points are secure. Protecting your confidential account information is one of our highest priorities.