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WSECU Opens Branch in Hawks Prairie Neighborhood - Press Release

May 1, 2025

WSECU Opens Branch in Lacey’s Hawks Prairie Neighborhood

WSECU Opens Branch in Lacey’s Hawks Prairie Neighborhood

May 1, 2025 (Lacey, Wash.) – WSECU announced its 25th branch is now open in the rapidly growing Hawks Prairie region of Lacey to serve members in the area. The branch is located at 2390 Marvin Rd NE, Suite K. It’s the first new location in the credit union’s headquarters region since it opened the Tumwater Town Center branch in 2013.

The technology and design of the branch is geared around facilitating member consultant mobility to achieve the team’s goal of a more member-centric approach with a variety of spaces for comfortable discussion when members need to make longer transactions or seek financial guidance.

“We built the branch around meeting the member where they want to be for each interaction,” said Michelle Curts, Southern Regional Branch Director. “It’s less transactional and more consultative when the team can easily shift from a teller-style station to sitting with the member on a couch or moving into a quiet office to match each member’s needs.”

The branch design is completely fresh from the ground up, Curts added, all the way down to the shape of the desks members walk up to at the start of a transaction, which have slightly angled tops to be more space-efficient and to allow members to naturally face away from each other for more privacy during transactions.

“The team is excited to be working in this new space with these updated approaches,” Hawks Prairie Branch Manager Meghan McDonald said. “We get to try out some new tools and configurations, which we think will help improve the member experience for folks who come to visit our branch.”

The branch will have a 24-hour walk-up ATM, coin machine, night drop and notary services as well as ample parking for members.

 

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