Stop payments can be placed on certain types of checks and transactions. Here are the ways to place stop payments on your account.
If you need to stop payment on a check or checks for your WSECU checking account, you can take care of it through Online Banking. Here's how:
Sign in and click Stop Payment under the Services tab.
Choose single or multiple for the number of checks.
Type in the check number or range of check numbers.
Confirm the stop payment on the following page.
Please note: If the checks were stolen or used fraudulently, give us a call at 800.562.0999 or visit your nearest branch and we'll help with additional steps to protect your account.
We may be able to place a stop payment on a cashier's check if it was lost, stolen or destroyed and was issued in 90 days or more. Cashier's checks are considered guaranteed funds and stop payments are considered on a case-by-case basis. We'll need your signature to place a stop payment on a cashier's check. If you are unable to visit a branch, give us a call at 800.562.0999 and request the form to be sent to you by mail or email.
ACH transactions are set up using your account number and WSECU's routing number. You can place a permanent stop payment on these immediately by completing and signing the request form at one of our branches.
If you call, we can place a temporary 14-day stop payment and send the request form via mail or email. Once we’ve received the completed and signed form, we'll make the stop payment permanent.
Debit and Credit Cards
Stop payments can’t be made on single debit or credit card transactions. Recurring transactions on your debit or credit card can be stopped by changing your card number. Give us a call to cancel your current card and a new card mailed to you. You can also request and receive a new card instantly at a branch.
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