Skip to main content

Main Header

Locations

Enter a term to load popular Topics & and Help results...

Online Banking Resources

5 minute read

Online Banking Update

Are you experiencing any issues in Online Banking? We're working on resolving a few things that some members have experienced. If you need help, please call the Contact Center at 800.562.0999 on Monday from 7:00 am to 7:00 pm. Thanks for your patience!

Updated 4:10 pm on 3/22/2019

What we've added: Speed issues have been addressed and Bill Pay can now be accessed through "Access all Bill Pay Features" in Quick Actions.
What we're working on: Resolving sign-in verification code errors is our top priority.

New Online Banking Experience Now Live!

We’re excited to announce the launch of a new Online Banking platform for your desktop and mobile devices. With a modern design and streamlined experience, you now have everything you need for everyday transactions right on your internet browser.

Developed in collaboration with our members, the new platform has been built so you can bank anytime, anywhere.

And that’s not all! We’re hard at work on a new mobile banking app that will debut later this year.

Below, you will find some videos and frequently asked questions to help you get started.

Sign On Video

How to Sign In

A Quick Look Around the New Online Banking

A Quick Look Around Online Banking

Member Transfer Video

How to Transfer to Another Member and Address Book

How to Use Bill Pay

How to Use Bill Pay

Linking to an Internal Account

How to Link Account Another WSECU Account

Frequently Asked Questions - Signing In

Frequently Asked Questions - Transfers

Frequently Asked Questions - Bill Pay

Frequently Asked Questions - General Usage

Your perspective is important to us and helps us see where we're hitting the mark and where there might be areas to improve.
Why is this important?

Feedback
Have feedback? Tell Us!