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Important Notifications

Dormant and Escheated Accounts - FAQs

1 minute read

When does an account become dormant?

After one year without any activity. If your account reaches dormancy, we'll contact you and share your options for reactivating your account.

What should I do if I receive notice my account is dormant?

You can perform a transaction, give us a call at 800.562.0999, visit your nearest branch or return our correspondence with your chosen course of action.

What does it mean for an account to be escheated?

After a three-year period of no activity, the State of Washington considers funds in the account to be unclaimed. On a yearly basis, all Washington State financial institutions are required to close these accounts and escheat the funds; i.e., send them to the Washington State Department of Revenue until they are claimed by the owner. 

How can I claim my funds if my account has been escheated?

You can go to the Washington State Department of Revenue’s Claim Your Cash website or call them at 360.534.1502.

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