When does an account become dormant?
After one year without any activity. If your account reaches dormancy, we'll contact you and share your options for reactivating your account.
What should I do if I receive notice my account is dormant?
You can perform a transaction, give us a call at 800.562.0999, visit your nearest branch or return our correspondence with your chosen course of action.
What does it mean for an account to be escheated?
After a three-year period of no activity, the State of Washington considers funds in the account to be unclaimed. On a yearly basis, all Washington State financial institutions are required to close these accounts and escheat the funds; i.e., send them to the Washington State Department of Revenue until they are claimed by the owner.