Online and Mobile Banking Resources
Convenient account access with Online and Mobile Banking
Managing your money has never been easier with WSECU Online and Mobile Banking. Whether you need to review transactions, schedule bill payments or transfer funds, it’s all a few clicks away. Sign in and enjoy the convenience of everyday banking at your fingertips.
Download the Mobile Banking app
Download the Mobile Banking app
Be sure to select the WSECU app with the icon shown when installing. Once you’ve signed in using your WSECU username and password, you’ll be prompted to create a device-specific passcode. Afterward passcodes or biometrics such as fingerprint or facial scans may be used instead of usernames and passwords to sign in.
Download the Mobile Banking app
Be sure to select the WSECU app with the icon shown when installing. Once you’ve signed in using your WSECU username and password, you’ll be prompted to create a device-specific passcode. Afterward passcodes or biometrics such as fingerprint or facial scans may be used instead of usernames and passwords to sign in.
Android users
iOS users
Let's Chat! — WSECU's Virtual Assistant
Have a quick question? WSECU’s Virtual Assistant can help. The WSECU Virtual Assistant is an automated chatbot connected to our database of information. Ask it a question, and it will retrieve the information you want.
You’ll always have the option to chat directly with a WSECU team member during regular business hours. Just select “Connect with a team member” from the chat buttons.
To get started, look for the “Let’s chat!” icon at the bottom of the screen.
Getting started
To sign in to Online Banking, just go to wsecu.org and select “Sign in” at the top of the page and then enter your WSECU username and password.
To access the mobile app, you’ll need the same WSECU credentials after downloading the app.
If you don’t have a WSECU username and password, select “Sign in” from Online Banking or open your mobile app and follow the prompts to enroll and create your credentials.
If you need help recovering your credentials, select “Forgot Sign-in” on the sign-in page of Online Banking or the mobile app. Then choose “Reset Password” or “Recover Username” and follow the prompts.
Keeping your account secure is important to us. If there are too many sign-in attempts using the wrong password, your account will lock automatically.
If your account has been locked, contact us at 800.562.0999 to have your account unlocked. We’re available Monday through Friday, 7:00 am-7:00 pm, or Saturday, 9:00 am-2:00 pm.
Transactions
Pay buttons are found on the loan history page of each loan. From “My accounts,” select the appropriate loan, then select the “Pay” button.
From the nav menu, select “Transfer & pay,” then “Pay a bill.”
From the nav menu, select “Transfer & pay,” then “Transfer money,” then “Person 2 Person transfer.” For additional information visit the PayItNow P2P Transfer resource page.
Funds may be transferred to separate WSECU accounts by using the “Transfer to a member” function. From the Transfer & pay tab, go to the Transfer money field and then select “Transfer to a member.” You’ll need the account number and the last name on the other account to complete the transfer. You may also use Person 2 Person transfers.
Communications
Yes! From Online Banking, select “Self-service,” then “Manage cards,” then “Set travel notices.”
From Mobile Banking, select “Cards” from the nav menu. Swipe to choose the appropriate card, then select “Travel notice.”
Alert and notification options can be found by going to the Self-service tab in the nav menu and selecting “My profile & settings” and then “Alerts & notifications.” Alert settings allow you to choose your notification channel.
You can set alerts in Mobile Banking by selecting the More (•••) tab in the nav menu, then selecting “Alerts & notifications” from the Profile & settings field and choosing the appropriate account for your alert. Alert settings allow you to choose your notification channel.
Credit and debit card
From Online Banking, select “Manage cards” from the Self-service tab, then select “Lock/unlock cards.”
From Mobile Banking, select “Cards” from the nav menu, swipe to select the appropriate card, then toggle to lock or unlock your card.
Setting up travel notifications is simple in Online and Mobile Banking.
From Online Banking, select “Manage cards” from the Self-service tab, then select “Set travel notices.”
From Mobile Banking, select “Cards” from the nav menu. Swipe to select the appropriate card, then select “Travel notice.”