Mobile Banking Resources
Easy account access on the go
Manage your finances anytime, anywhere, with the WSECU Mobile Banking app. Track spending, view balances, make deposits and pay bills — securely and with ease. Loaded with helpful features for banking on the go, the app brings increased security and functionality to your fingertips.
Explore the latest features
- Sign in securely with fingerprint or face ID.
- View balances, schedule transfers, and pay bills.
- Link external accounts and move money easily.
- Deposit checks with a quick snapshot.
- Lock your card or set up fraud alerts instantly.
Download the Mobile Banking app
Download the Mobile Banking app
Be sure to select the WSECU app with the icon shown when installing. You will need your WSECU username and password for the first sign-in on the new app. You will then be prompted to create a device-specific passcode. After initial sign in, passcodes or biometrics such as fingerprint or facial scans may be used instead of usernames and passwords to sign in.
Frequently Asked Questions
Enter your username and password. A six-digit code will be sent via text or email. Enable “Remember Me” or biometric sign-in to skip this step in the future.
To update your information, go to My Profile in the Mobile Banking app or in Online Banking. Make changes by selecting the information you would like to update. When finished, select the “Save Edits” button.
It adds a layer of security by requiring a six-digit code in addition to your password. SMS is preferred over email for better security.
No, if you enable “Remember Me” or biometric sign-in, you won’t need the code again on that device.
Yes. “Remember Me” saves your username. Biometric sign-in lets you skip both.
Each account requires its own setup. Biometric sign-in works for one account only. Consider linking accounts for easier access.
To the mobile number or email of the primary or joint account holder. You choose the method at sign-in.
Use “Forgot Sign-In” to recover your username or reset your password. If needed, call 800.562.0999 (Mon–Fri 7am–7pm, Sat 9am–2pm).
Biometric sign-in uses your fingerprint or face to sign in, supported on compatible devices.
Transfers & Payments
Go to “Transfer & Pay” in the main menu and choose your option.
Select “Link an Account” at the bottom of “My Accounts.”
Note: Transfers out of new WSECU accounts are restricted for 90 days.
Note: You can transfer funds from another financial institution into your new WSECU account immediately. Transfers out of your new WSECU account cannot occur until your account has been open for 90 days
General Use
Yes. Tap “More” > “Lock or Unlock Cards.” For lost/stolen cards, call 800.562.0999 or Visa® fraud protection after hours.
Go to “Account History” for scheduled, pending, and past transactions. History goes back to April 2017.
Yes. Tap a transaction to add or view notes.
Bank securely
Do you know how to use Online and Mobile Banking securely?
Online Banking is simple, flexible and convenient; it can also make it easier to monitor your finances. Learn how to enroll in services like Online and Mobile Banking and follow the eight best practices for staying secure.