Skip to main content

Main Header

Important Notifications

Security Central

We protect your privacy, your information and your money

At WSECU, we work hard to keep your accounts safe and your privacy protected by offering:

  • Secure Online and Mobile Banking
  • Data encryption
  • Fraud monitoring
  • Fraud and account alerts
  • Information cybersecurity resources
woman holding a phone up to look at the screen while out on a city sidewalk

Text and email scams on the rise

Peer-to-peer (P2P) payment scams and fake websites in Google Ads are some of the more common scams used today.

Learn more

The steps you can take to help protect yourself from fraud

  • 1

    Sign up for fraud and account alerts

    Set alerts that will notify you of unusual activity on your account.

  • 2

    Create strong passwords

    Secure your accounts and devices with unique passwords.

  • 3

    Opt for multifactor authentication

  • 4

    Report fraudulent emails and texts

    Forward any emails and texts that appear to impersonate WSECU to phishing@wsecu.org. If you opened any links and are concerned about your account security, call our Contact Center at 800.562.0999.

  • 5

    Update apps and operating systems

    As technology and commerce evolves, so does fraud. Follow your best practices by making sure your devices are current.

  • 6

    Review credit reports yearly

    Request free copies of your credit report from each credit bureau through Annual Credit Report.com.

What to do if you are a victim of fraud

Fraud departments are there to help

For WSECU accounts, please call our Contact Center at 800.562.0999. We’re available 7:00 am-7:00 pm Monday-Friday and 9:00 am-2:00 pm Saturday.

What to do if you are a victim of fraud

Fraud departments are there to help

For WSECU accounts, please call our Contact Center at 800.562.0999. We’re available 7:00 am-7:00 pm Monday-Friday and 9:00 am-2:00 pm Saturday.

Notify the credit bureaus

Contact one of the credit bureaus to request a fraud alert be added to your file. The other two credit bureaus will be notified. You may also wish to contact each and put a freeze on your credit.

Equifax: 800.525.6285

Experian: 888.397.3742

TransUnion: 800.680.7289

Report identity theft and fraud

Government agencies such as the Federal Trade Commission and the FBI's Internet Compliant Center use reports to investigate fraud and internet crimes. Filing reports provides documentation and evidence for your case.

Be prepared to provide proof

Being victim of fraud does not always limit liability. Gather as much evidence as possible. You may even wish to file a police report to further document your case.

Your perspective is important to us and helps us see where we’re hitting the mark and where there might be areas to improve.