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Security Central

April 30, 20192 minute read

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Your Cybersecurity Resource

Security Central is here to:

  • Provide education about cybersecurity
  • Help you protect yourself
  • Keep you informed on current security issues

This Month's Topic: Tech Support Fraud

Tech support scams are the largest coordinated fraud effort to affect older adults in history. Over two million Americans have been victims in recent years with nearly $1 billion in losses. We're susceptible to fraud at any age - learn how to avoid becoming a victim.

How it Happens

  • Someone calls and claims to be a computer technician from a familiar company, requesting remote access to your computer. Spyware is installed to gather your information and/or your sensitive information is stolen.
  • A pop-up window appears on your screen with a warning of fake computer problems. An alert with a phone number may be included with an urgent message to call.

    Avoiding a Tech Support Scam

    • If you receive a suspicious call or a pop-up window, don't respond. Report it to the Federal Trade Commission
    • Keep your security software up to date.
    • If you have problems with your computer, contact someone you trust for help or reach out to the computer or software company where you made your purchases.
    • Read our blog for more information. 

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