2020 has already presented new and challenging conditions to respond to but still we are taking a minute to share with you and reflect on our successes in 2019.
I’m pleased to say WSECU had another incredible year in 2019. Several noteworthy events took place, among them the announcement of Gary Swindler, a career-spanning WSECU employee, as your new CEO. Other highlights of 2019 include:
- Better digital services with the launch of new Digital Lending, Online Banking and Mobile Banking platforms.
- Solid financial growth that sets the stage for more improvements and new products and services for members.
- A continued commitment to our communities through sponsorships, employee volunteerism and financial education.
- Added resources to support you with the addition of a second contact center in Yakima.
Sit back and take a look at the accomplishments and improvements WSECU made with your financial well-being and ease of service in mind. While 2020 may mean very different things for the cooperative than last year, we know that we can continue to bring our members the best possible service. The new decade has already pushed our team to innovate and collaborate more than ever before. Together, we can continue to improve your experience and benefit the communities we serve.
If you have questions related to our performance in 2019, please email us here and we'll respond with a personal answer.
On behalf of your Board of Directors, thank you for being part of a great financial cooperative.
2019 Board Chair