Unusual circumstances bring about the call to do things differently. To adapt. To discover new ways to support each other.
2020 challenged us to be better and do better. WSECU weathered the year well financially and continues to be on solid ground.
We worked to find creative solutions to support members when they needed it most. We were also able to support our amazing staff, including our frontline employees who continued to give their all. Here are some highlights:
- Emergency loans, loan modifications, small business loans and enhanced skip-a-pay options for members.
- Solutions for serving members in-branch while ensuring member and staff safety.
- Commitment to no staff layoffs.
We also began to take additional, deliberate steps to strengthen our commitment to provide more equitable access to financial services, especially for historically underserved communities. While we’re in the early stages of this work, I am pleased with the progress we’re making and the path we’re on.
If you have any questions about the report or our performance in 2020, please email us. We’ll respond as quickly as possible.
2020 Board Chair